Policy: 157

Meeting the Needs of Consumers with Difficult Behaviors


  1. The program staff will contact the Service Coordinator advising him/her of the difficult behavior and ask that a date be arranged for a staffing to determine a plan of action.
  2. The Service Coordinator will contact the parents, behavioral consultant, program staff and other appropriate staff to advise of the need for a staffing and to arrange a staffing date.
  3. Should it be determined at this staffing that the consumer's needs cannot be met by the programs offered by MDCBDSN, the Service Coordinator will request a staffing at the District Office level to discuss and develop a plan of action to meet the consumer's needs.


To establish guidelines for meeting the needs of consumers with difficult behaviors.

Effective Date:
June 1, 1998

February 24, 2011